Transform maps are mainly employed for incremental software imports during SCCM integration. Transform Maps – Transform maps determine the relationships between import set fields and existing ServiceNow table fields (Incident, User).

It facilitates secure communication between the ServiceNow platform and external applications to determine what Discovery probes to run for gathering data on network devices. The MID Server – The Management, Instrumentation, and Discovery (MID) Server is a Java application that runs on Windows/Linux platforms.CMDB – All the data concerning the CIs and their relationships are stored in the Configuration Management Database (CMDB).Configuration items are under control of change management.” Information about each configuration item is recorded in a configuration record within the configuration management system and is maintained throughout its lifecycle by service assets and configuration management. Configuration Items (CI) – A configuration item is defined by ITIL as “any component or other service asset that needs to be managed in order to deliver an IT service.Here, let’s talk about SCCM integration with ServiceNow, components that are essential to the integration process and how SCCM works in tandem with ServiceNow’s own ITOM tool Discovery.įirst let’s go over the key components in the integration process. In the previous article we discussed about ServiceNow, SCCM and Discovery.

Sccm servicenow